Frequently Asked Questions
Everything you need to know about our fresh-tech apparel.
How does the stain-repellent technology work?
Our garments are treated with a patented technology that coats the fibers, preventing liquids like wine, coffee, and oil from soaking into the fabric. Most spills can simply be rinsed off with water.
What is the estimated delivery time for my order?
Orders are typically processed within 24 hours. Domestic shipping takes 2-4 business days, while international shipping can take 5-10 business days depending on your location.
How should I wash my LABFRESH items?
To maintain the performance of the fabric, we recommend washing at 30°C. Avoid fabric softeners and tumble drying. Ironing after washing actually helps reactivate the stain-repellent coating.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. If the fit isn't perfect or you've changed your mind, you can initiate a return through our online portal.
Do you ship worldwide?
Yes, we ship to over 50 countries. Shipping costs and taxes are calculated at checkout based on your specific shipping address.
Are your products sustainably made?
Sustainability is at our core. By creating clothes that require less washing and last longer, we significantly reduce water and energy waste. We also use recycled materials and Oeko-Tex certified fabrics.